This section contains answers to some of the common questions that is asked. For anything that’s not included you can contact us using the contact form at the bottom of each page.
We do ask everyone that uses HJS images for personal use to consider supporting HJ-Story via our Patreon (www.patreon.com/hjstory). For $2/mth you get access to many behind the scene images as well as other various contents such as HJS icons and other assets.
If it’s for other purpose please email us using the contact form or HJS [at] HJ-Story.com
If your have question that is not listed here, please feel free to send an email to hjs [at] hj-story.com or using the contact form below.
Standard shipping does NOT have tracking, but it’s much cheaper. Time varies from country to country.
In general, it takes 2-3 weeks for Asian territories and 3-4 weeks for western territories. On some rare occasion it can take up to 5-6 weeks. For time sensitive order, it is recommended to choose Express shipping instead.
Even though there is no tracking, HJ-Story will do everything we can to make sure your package is delivered! Feel free to email us any time if your package doesn’t arrive after the expected delivery date. 🙂
HJ-Store is now temporarily closed from Nov 13 - Jan 2018 (Any order placed will be shipped out after Jan 2018 when we return, sorry for the inconvenience)